Grievance Officer and Reporting

Last updated: 26 October 2026

Draft for lawyer review. Replace every [IN BRACKETS] value before publishing, and have an Indian lawyer read this page. It is a good-faith starting point, not legal advice.

Under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023:

We acknowledge complaints within 24 hours and aim to resolve them within 15 days. Complaints about content that is unlawful, shows private parts of a person, or impersonates someone are acted on within 24 hours of a proper report.

To report something, use the flag button in the app, or write to the email above with a link or description. For data protection requests, write "Data request" in the subject.