Privacy Policy

Last updated: 26 October 2026

Faruq Fatah and Co ("we", "us") runs PinCity, a local community app. This policy explains what we collect, why, and your choices. It is written to follow India's Digital Personal Data Protection Act, 2023 and its Rules.

What we collect

• Email address and password - to sign you in (your password is stored securely by Google Firebase and is never visible to us). Your email is private.
• Contact mobile number (optional) - only if you add a buy or sell listing. It is shown only to a person who unlocks that listing.
• Name, city, pincode, optional photo, bio and email - your name, city, pincode, photo and bio are visible to other members. Your email is private.
• Content you post - posts, photos, videos, comments, buy/sell listings and chat messages (including photos you send).
• Reports and safety data - reports you make, people you block, and automated moderation results.
• Device data - a push-notification token and basic crash/diagnostic data.
• Payments - paid unlocks go through Google Play. We receive a purchase token and product id, not your card or UPI details.

Why we use it

• To run the app: sign-in, showing content to people in your area, chat, notifications.
• To keep it safe and legal: automated checks and human review of posts, listings, photos and videos; stopping spam and fraud.
• To verify payments and prevent misuse.

We do not sell your personal data and do not show third-party ads.

Who processes it

We use Google Firebase and Google Cloud (authentication, database, file storage, messaging, content analysis) and Google Play (payments). Data is stored on Google servers, including in India and possibly other countries.

How long we keep it

Until you delete your account, then it is erased from live systems promptly (backups may take up to 30 days to roll off). We may keep limited records longer where the law requires, for example payment records and reports needed to handle legal requests.

Your rights

You can access and correct your details in the app (Profile), delete your account in the app (Profile, Delete my account) or at the delete-account page, withdraw consent by deleting your account, and complain to our grievance officer (see Grievance). If unresolved you may approach the Data Protection Board of India. You may nominate another person to exercise your rights in case of death or incapacity by writing to us.

Children

PinCity is for people aged 18 and over. We do not knowingly collect data from children. If you believe a child uses the app, tell us and we will delete the account.

Security

Data is encrypted in transit; phone numbers are kept in access-controlled records. No system is perfectly secure. If a breach affects you we will notify you and the authorities as the law requires.

Changes

We will post changes here and in the app. Contact: pincity2026@gmail.com.